Enter the new Key ID and Secret Access Key that you just generated and then click the Check Credentials button again to verify the properties of the new key are correct matching Amazon's side.Īfter following the instructions above for managing the access keys in the 'Security Credentials' tab you will click on the ' Permissions ' tab and then follow the instructions shown below and detailed in this next screen shot: Next click the Manage Access Keys button, circled in the screenshot above, on that screen and create a new key set and utilize that new key set in regards to the new Access Key ID: and Secret Access Key entry areas of NovaBACKUP software's Amazon S3 device properties screen. You can follow the example screenshot below to see what the screen would look like and which button to click on after selecting the user.įirst you will select the user that you utilize with the selection check box to the left of the name of the user, then go to the Security Credentials tab, highlighted in yellow in the screenshot above, of that user that you selected. This is the particular Amazon AWS 'Users' configuration page you will need to browse to: The step-by-step instructions on how to do this are posted below. Job processing failure ' and looks like the screenshot below then it could be correctable by following the instructions posted below: If your Amazon S3 backup job error log mentions 'Error: e0020023: Unable to establish a connection. Amazon may have had to make a change to their key policy which forces you to re-generate your keys from the Amazon AWS (Amazon Web Services) management page. If your existing Amazon S3 Cloud backup job in NovaBACKUP Professional, Server or Business Essentials software was working prior to April 2014 then you may need to modify the configuration of your Amazon S3 account via Amazon's AWS website as well as the NovaBACKUP Amazon S3 device that you had in place prior by editing the properties of that Amazon S3 device. Amazon S3 Cloud backup can no longer write files from a backup job even though it was working prior to April 2014

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